Nieuws - 12 July 2023 A new system at MULTIFIX. What will this mean for you?

We have been hard at work on a new system behind the scenes here at MULTIFIX for more than a year now. The time has come to let you know that 18 September 2023 will be the big day when MULTIFIX starts to use Microsoft Dynamics 365.

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Why do we need a new system?

The current ERP system is outdated, no longer reflects the services we provide and does not meet our wishes anymore either. This is limiting our ambitions but more than that our service provision too. This is a necessary but drastic intervention for our organisation. Read on for more information about exactly what this will entail.

Which differences will you notice in the time ahead?

Naturally, we will do everything we can to make the transition as smooth as possible. Our team is busy testing the system and training colleagues.

We will go live on 18 September 2023 and will be closed for both goods receipt and delivery from Tuesday 12 September 16:00 to Monday 18 September.

During this period, we will be available by phone and email, on a limited basis. So put in your orders before Friday 8 September so that you are not affected by this closure.

Merger of MULTIFIX BV and MULTIFIX Assembly BV

Back in April 2022, we announced the merger of MULTIFIX Assembly BV and MULTIFIX BV. Both still have their own systems. The transition to the new ERP is the last step in the merger process.

Advantages for you

Our new ERP will have many advantages for you too. From 18 September 2023 onwards:

  • invoices will be generated by one system instead of multiple systems
  • you will receive/send one invoice (or order (confirmation)) from/to MULTIFIX BV

What will change?

You will notice a number of changes:

  • New document layouts
  • New account numbers
  • Because we are merging MULTIFIX BV and MULTIFIX Assembly BV, please always include the location (Bokkerijder or Standerdmolen) in your invoice reference.
  • Current MULTIFIX Assembly orders will be invoiced by MULTIFIX BV as of 18 September 2023

What won’t change?

Many things will remain the same:

  • Your contact person
  • E-mail addresses
  • Our involvement and friendly smile 😊

All in all, little will change for you and we will do our best to keep any disruption to a minimum. There will be quite a few internal changes for our organisation and people. This will take some getting used to, despite all our preparations, tests and training. But we’ll get through it together! As you might imagine, we would really appreciate your patience and understanding in the first weeks after the new system goes live.

Are our details correct in your system?

Finally, we would be grateful if you could check whether the following information is correct in your system:

MULTIFIX B.V.

Head office and logistics for fasteners & specials

Bokkerijder 24

5571 MX Bergeijk (NL)

Visitors and assembly logistics

Standerdmolen 5

5571 RN Bergeijk (NL)

Tel.:              +31 (0)497 55 29 29

Do you have any comments, questions or tips?

Please contact your designated contact person.